Privacy Policy

We collect information you provide directly to us, such as when you: • Submit a program interest or volunteer training form • Make a donation through our website • Sign up for our newsletter or email communications • Contact us by phone, email, or through our website • Register for an event The types of information we may collect include your name, email address, mailing address, phone number, payment information (processed securely through our third-party payment processor), and any other information you choose to provide.

Saddle Up! Nashville uses the information we collect to: • Process donations and issue tax receipts • Communicate with you about programs, events, and organizational news • Respond to your inquiries and fulfill your requests • Send you newsletters and other communications you have requested • Process volunteer and program interest applications • Improve and personalize your experience on our website • Comply with legal obligations We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with: • Service providers who perform services on our behalf (such as payment processors, email service providers, and database management services) and who are bound by confidentiality obligations • Our Salesforce CRM system to manage donor relationships and program enrollment • Click & Pledge, our donation processing partner, for the purpose of processing your gift • Law enforcement or other parties when required by law or to protect the rights and safety of our organization and others We do not sell your personal information to third parties.

Saddle Up! Nashville respects the privacy of our donors. We will not share, sell, or trade your personal information with any other organization. Donor names and giving amounts are kept confidential, except as required by law or as expressly authorized by the donor. If you wish to remain anonymous in any public recognition, please notify us at [email protected] and we will honor your request.

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our site.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption for data transmission, and sensitive payment information is processed through PCI-compliant third-party processors. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Saddle Up! Nashville serves children with disabilities through our programs. We collect information about minors only from parents or legal guardians as part of our program enrollment process. We do not knowingly collect personal information directly from children under the age of 13 through our website.

You may: • Opt out of marketing emails at any time by clicking "unsubscribe" in any email we send, or by contacting us directly • Request access to, correction of, or deletion of your personal information by contacting us at [email protected] • Request that we not share your personal information with our partners Please allow up to 30 days for us to process your request.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. We will post any changes on this page with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: Saddle Up! Nashville 479 Beech Creek Road Franklin, Tennessee 37064 Email: [email protected] Phone: (615) 794-1150